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1. Privacy Commitment: At Buy Nova Store, we respect your privacy and are committed to protecting your personal information when you browse our website, place an order, or interact with our services.

2. Information We Collect: We may collect information you provide when creating an account, placing an order, contacting us, subscribing to our newsletter, or submitting a form. This may include your name, email address, phone number, shipping address, and other information necessary to process your order.

3. Order Information: We use your order and shipping information to confirm your purchase, prepare your products, arrange delivery, provide order updates, and assist you with returns or refunds.

4. Cash on Delivery: Buy Nova Store offers Cash on Delivery (COD) for eligible orders and locations. We may collect the information required to verify and complete COD orders, but we do not request or store online card or digital payment details.

5. How We Use Your Information: Your information may be used to process orders, communicate with you, provide customer support, improve our products and services, personalize your shopping experience, and send promotional communications where you have given consent.

6. Information Sharing: We do not sell or rent your personal information. We may share necessary information with trusted service providers, delivery partners, and business partners only when required to fulfill orders, provide services, or operate our website.

7. Cookies and Website Data: Our website may use cookies and similar technologies to remember preferences, understand website usage, improve functionality, and provide a smoother shopping experience.

8. Data Security: We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

9. Your Privacy Rights: You may request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business requirements. You may also unsubscribe from promotional emails at any time.

10. Contact Us: If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact Buy Nova Store through our website's Contact section.

1. Acceptance of Terms: Welcome to Buy Nova Store. By accessing, browsing, or using our website, you agree to follow these Terms & Conditions. If you do not agree with these terms, please do not use the website.

2. Website Use: You agree to use Buy Nova Store only for lawful purposes. You must not use the website for fraudulent activities, unauthorized access, or any activity that may harm the website or other users.

3. Account Information: If you create an account, you are responsible for providing accurate information and keeping your account details confidential. You are responsible for activities carried out through your account.

4. Products and Descriptions: We make reasonable efforts to ensure that product names, descriptions, images, availability, and other information are accurate. However, minor variations may occur, and product information may be updated without prior notice.

5. Product Pricing: Product prices and offers may change at any time without prior notice. In the event of an incorrect price or product information error, Buy Nova Store reserves the right to correct the information or cancel the affected order.

6. Orders: Placing an order does not automatically guarantee acceptance. We reserve the right to accept, decline, cancel, or limit an order when necessary, including cases involving product availability, incorrect information, or suspected fraudulent activity.

7. Cash on Delivery: Buy Nova Store accepts Cash on Delivery (COD) for eligible products and locations. Customers are responsible for providing accurate delivery information and being available to receive and pay for their order when it arrives.

8. Shipping and Delivery: Delivery times are estimates and may vary depending on product availability, destination, weather, carrier delays, or other circumstances beyond our reasonable control. Customers are responsible for providing a complete and accurate shipping address.

9. Returns and Refunds: Eligible products may be returned according to our Return & Refund Policy. Return periods, eligibility requirements, and refund procedures may vary depending on the product. Please review our Return & Refund Policy before initiating a return.

10. Limitation of Liability and Governing Law: Buy Nova Store will not be responsible for indirect or consequential losses arising from the use of our website or products, to the extent permitted by applicable law. These Terms & Conditions are subject to applicable laws and regulations.

1. Return Window: Most eligible products can be returned within 7-14 days from the date of delivery. The product must be unused, unworn, and returned in its original condition and packaging.

2. Return Eligibility: Products must be in resalable condition with original packaging, tags, accessories, and other items included with the order. Products showing signs of use or damage caused by the customer may not be eligible for return.

3. Non-Returnable Items: Certain products may not be eligible for return, including opened personal care products, perishable food items, customized products, gift cards, and items clearly marked as non-returnable or final sale.

4. How to Initiate a Return: To request a return, contact our customer support team through the Contact section of our website within the applicable return period. Please provide your order details, the product you want to return, and the reason for the return.

5. Return Review: Once we receive the returned product, it will be inspected to confirm that it meets our return requirements. We will notify you once the return has been approved or declined.

6. Refunds for COD Orders: For orders placed using Cash on Delivery (COD), approved refunds may be provided through an available bank transfer or another refund method communicated by our support team. Additional information may be required to process the refund.

7. Refund Processing: Approved refunds are generally processed within 5-10 business days after the returned product has been received and approved. The actual time may vary depending on the refund method and processing requirements.

8. Exchanges: If you receive an incorrect, damaged, defective, or eligible product that you would like to exchange, please contact customer support. Depending on availability, we may arrange a replacement or provide another suitable resolution.

9. Damaged or Incorrect Items: If your order arrives damaged, defective, or contains the wrong product, please contact us as soon as possible, preferably within 48 hours of delivery, and provide clear photos or other relevant details so we can assist you.

10. Return Shipping: Return shipping costs may be the responsibility of the customer unless the return is due to an incorrect, damaged, or defective product received from us. We will review each case and provide return instructions accordingly.